Shipping policy
Processing Time
All orders are processed within 2–5 business days. You’ll receive a confirmation email once your order has shipped.
Shipping Times & Rates
- U.S. Orders: 3–7 business days
- International Orders: 7–21 business days (varies by location)
Shipping rates are calculated at checkout based on your location and order size.
Customs & Import Fees
International customers are responsible for any customs duties or taxes. We are not responsible for delays due to customs.
Lost or Missing Packages
If your order is marked as delivered but you haven’t received it, please check with your local postal carrier first. Then email us at info@hanyidesigns.com and we’ll do our best to assist you.
Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for lost orders due to incorrect shipping info.
Eco-Friendly Packaging
We use minimal, recyclable packaging to reduce waste whenever possible.
Questions?
Email us anytime at info@hanyidesigns.com